SHIPPING
Our packages are shipped via DHL (warehouse).
The Netherlands
All orders are shipped free of charge.
Estimated delivery time: 1–4 business days.
Germany & Belgium
Shipping costs: €7.95. Free shipping on orders over €70.
Estimated delivery time: 2–5 business days.
Other EU Countries
Shipping costs: €10.75. Free shipping on orders over €70.
Estimated delivery time: 2–7 business days, depending on the country.
United Kingdom
Shipping costs: £12.95. Free shipping on orders over £70.
Estimated delivery time: 5–10 business days.
Please note: customs fees and import duties may apply and are the responsibility of the recipient.
RETURNS
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To start a return, you can contact us at info@alvenofficial.com.
You can also submit your request through the withdrawal form on our contact page.
